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Warranty Policy

FRAMES AND FORKS:

Denago eBike frame and forks are warrantied for lifetime against manufacturing defects in materials and/or workmanship for the original owner.

COMPONENTS (TRADITIONAL BIKE and EBIKE parts):

The following components are covered for 1 (one) year against manufacturing defects in materials and/or workmanship for the original owner. These items are- stem, handlebar, seat post, seat/saddle, brakes, lights, bottom bracket, crank set, pedals, rims, wheel hub, freewheel, cassette, derailleur, shifter, branded fork (not made by Denago) motor, throttle, controller, wiring harness, LCD display, battery, kickstand, reflectors, and hardware. Some items might have additional warranty provided by manufacturer and would be available by supplier directly.

This warranty does not cover wear and tear products which are consumed during normal use: tires, tubes, brake pads, housing, grips, chain, spokes. 

HOW TO MAKE A WARRANTY CLAIM

If you believe you have an item affected by a defect in manufacturing or craftsmanship, please start a warranty claim.